OUR SERVICES
Our Core Services
From local door-to-door transport to complex international relocations, we provide a complete, stress-free journey for your pet with compliant processes and caring hands.
Pet Relocation
Complete door-to-door moves for dogs, cats, rabbits & birds.
Domestic Transport
Safe & reliable transfers within the country.
International Shipping
End-to-end global journeys with airline-compliant routing.
Documentation
Paperwork, permits & quarantine bookings handled for you.
Health & RATT Test
Rabies Antibody Titre Test via an OIE-accredited laboratory.
- Door-to-door pickup & delivery
- Vet checks, vaccinations & crate fit
- Real-time updates + dedicated coordinator
Our Optional Add-On Services
Make your pet’s journey even smoother and completely worry-free with our premium optional services.
Door-to-Door Service
Zero-stress logistics. We handle home-to-airport transfers with our trained, pet-friendly staff.
Health Certificates
We manage all vet visits, vaccinations, and IHC/APHIS paperwork on your behalf, end-to-end.
IATA Travel Crates
We provide and prepare the perfect-sized IATA-approved travel crate for maximum safety and comfort.
Quarantine Handling
We handle all permits, customs clearance, and arrival support at the destination to save you time.
Frequently Asked Questions
Your most common questions, answered.
Is flying safe for my pet?
Yes, absolutely. When handled by professionals who follow IATA regulations, air travel is a safe and efficient method for pet relocation. We only work with pet-friendly airlines and ensure every safety protocol is met for your peace of mind.
How do you handle food and water during the journey?
Travel crates are equipped with water bowls that are filled before departure and can be refilled during layovers by airline staff without opening the crate. For long journeys, we can also attach dry food to the crate, which can be provided following airline regulations.
What happens if there is a flight delay or cancellation?
This is a core part of our service. We constantly monitor the entire journey and have contingency plans in place. If a delay occurs, we coordinate with the airline to ensure your pet is kept in a safe, temperature-controlled environment and is cared for until the journey can resume.
Can I put toys or bedding in my pet's travel crate?
You can include a soft blanket or an item of your clothing with a familiar scent to help comfort your pet. However, for safety reasons, hard toys or items that could be a choking hazard are generally not permitted inside the crate during flight.
